(Video) How To Cancel Via Web Subscriptions purchased through our Web version will renew automatically unless cancelled. Cancellations must also take place from our Web application. Unfortunately, we are unable to issue refunds for charges made before an subscription was cancelled.
To cancel your subscription:
- Open your Profile page.
- Scroll down to "Account Information"
- Click on "Cancel."
You can always write us at firstname.lastname@example.org if you need help finding or canceling your subscription.
App Store (Apple)
If you purchased a recurring subscription from the App Store, Apple is responsible for all billing and cancellations. You can find information on how to cancel an App Store subscription here: https://support.apple.com/en-us/HT202039
Play Store (Android)
If you purchased a recurring subscription from the Play Store/Google Play, you can cancel it by following these instructions: https://support.google.com/googleplay/answer/7018481
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