How do I cancel my subscription?

Web

(Video) How To Cancel Via Web  Subscriptions purchased through our Web version will renew automatically unless cancelled. Cancellations must also take place from our Web application. Unfortunately, we are unable to issue refunds for charges made before an subscription was cancelled.

To cancel your subscription:

  • Open your Profile page.
  • Scroll down to "Account Information"
  • Click on "Cancel."
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When you finish the process, you will be sent a confirmation email and the "Cancel" button will change to "Cancelled." If you do not see this change and this email, it means you have not successfully cancelled  your subscription.
 
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You can always write us at help@studyblue.com if you need help finding or canceling your subscription.

App Store (Apple)

If you purchased a recurring subscription from the App Store, Apple is responsible for all billing and cancellations. You can find information on how to cancel an App Store subscription here: https://support.apple.com/en-us/HT202039 

 

For more information on how App Store subscriptions work for StudyBlue, please visit https://help.studyblue.com/hc/en-us/articles/115005258527

Play Store (Android)

If you purchased a recurring subscription from the Play Store/Google Play, you can cancel it by following these instructions: https://support.google.com/googleplay/answer/7018481

 

Keywords: cancel account subscription pro profile billing membership

 

 

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