A subscription purchased through the StudyBlue web application will renew automatically unless you cancel it. If you subscribed through the website, you must also cancel through the web app. StudyBlue does not issue refunds for subscription charges incurred before a subscription is cancelled.
To cancel your subscription:
- Open your Profile page at https://www.studyblue.com/#account/profile
- Scroll down to "Account Information"
- Click on "Cancel."
You can always write us at email@example.com if you need help finding or canceling your subscription. Please note that we do not typically issue refunds per our Terms of Service.
App Store (Apple)
If you purchased a recurring subscription from the App Store, Apple is responsible for all billing and cancellations. You can find information on how to cancel an App Store subscription here: https://support.apple.com/en-us/HT202039
For more information on how App Store subscriptions work for StudyBlue, please visit https://help.studyblue.com/hc/en-us/articles/115005258527
Play Store (Android)
If you purchased a recurring subscription from the Play Store/Google Play, you can cancel it by following these instructions: https://support.google.com/googleplay/answer/7018481
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